Oracle Expertise
TekSmart is a team of highly efficient IT experts with proficiency in Oracle applications and other platform integrations to make your business process optimization seamless.
Siebel CRM
Siebel CRM is an enterprise CRM solution for enhancing and retaining customer base. With unrivaled customization and integration capabilities of the application, it enhances the scalability and performance of the most complex organizations for implementing a truly personalized user experience that can be deployed on-premises and in the cloud. With an open architecture, Siebel CRM provides tailored solutions to the specific needs of different industry verticals and covers complete process management of sales, marketing, customer loyalty management, services, partner management, and contact center.
TekSmart has expertise and experience implementing Siebel CRM modules to different organizations to achieve maximum top-line growth. With a team of highly skilled engineers, consultants, developers, programmers, and architects, we can build a functional solution for your unique needs with Siebel CRM. No matter what your current Siebel needs, we have Siebel experts who have seen it before.
With the experts from TekSmart you can:
- Address significant pain points and dramatically improve usability of the application
- Reduce the need for maintenance and expensive hardware. Rapid installation and deployment of Siebel CRM increase productivity
- Improve your partner relationships and channels
- Optimally manage your customer-facing operations
- Automate Salesforce alongside other processes, including loyalty programs, marketing campaigns, ticketing, offering customer self-service, etc.
- Upgrade to the latest version of Siebel CRM
Oracle Service Cloud
The Oracle service cloud is a part of the Oracle customer experience cloud suite to capture a 360-degree view of every customer. The innovative approach of the cloud is driven by automation, knowledge, and evolving customer interaction channels. And the service cloud can differentiate service experiences and provides measurable business impacts across all industries.
TekSmart offers an improved efficiency of the Oracle service cloud for your organization. If your organization is looking for Oracle service cloud experts with specific skills to succeed, we are the right partner for you. With years of experience working with the Oracle service cloud, we assure you that your Oracle service cloud will be highly optimized, high-performing, and deliver the ultimate customer experience. We make sure that the investment you make in the Oracle service cloud solution is maximized.
The Oracle service cloud:
- It helps you engage with your customers no matter how, where, or when
- Identifies the dynamic business trends and the changing expectations of your customers
- Allows your customers find answers to their questions from your website through digital assistance
- Delivers a great customer experience by empowering your customers